heloo. i cant acces my acount. i cant acces the acount key becouse i cant acces my old...

GetHuman741762's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman741762's own words
heloo. i cant acces my acount. i cant acces the acount key becouse i cant acces my old phone. i need to change the option to recover the key on a phone number or other email adress
GetHuman741762 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman741762 fixed the problem
I manager to add my phone number as a backup and my gmail account.
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Customer service issue
Reported by GetHuman741762
Jun 2nd, 2018 - 7 mons ago
I have an issue with Yahoo too
GetHuman741762 shared how to fix
Seen by 8 customers so far
Similar issue to 429 others
0 customers following this
Items needed
Email on Account
Name of Account Holder
GetHuman741762 started working on this issue
Jun 2nd, 2018 9:14am
GetHuman741762 indicated the issue is not fixed yet.
Jun 2nd, 2018 12:50pm
GetHuman741762 confirmed the issue is fixed. Hooray!
Jun 3rd, 2018 12:07pm