I created my Yahoo back in **** I have not used it in nearly * years but I have importa...

GetHuman-jayvions's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-jayvions may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-jayvions's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jayvions will want to follow the link below to head to their help center. We will check on GetHuman-jayvions later to make sure it's all set or try to help escalate.
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman-jayvions's own words:
I created my Yahoo back in **** I have not used it in nearly * years but I have important tax do***ents among other things I need access to asap the * recovery emails listed are also no longer in use. Or specifically belonged to the school I was attending so I most definitely have no access to that. I'm able to verify the last four of the cell number but nothing past that. The reasoning is my Facebook was created with this email and I never switched it not knowing how and now that I'm locked out of my Facebook due to me getting a new phone once the one I had was destro*** I'm stuck. I conduct my art business on Facebook so I need access to these do***ents like yesterday. Plz get back to me as soon as possible plz.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-jayvions
Jun 2nd, 2018 - 2 mons ago
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GetHuman-jayvions started working on this issue
Jun 2nd 2:57am