Hi,*I've been trying to log into my email on my computer and can't. Every time I try t...

GetHuman-tabbysch's customer service issue with Yahoo from June 2018

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The issue in GetHuman-tabbysch's own words
Hi,*I've been trying to log into my email on my computer and can't. Every time I try to access it, it tells me I typed the wrong password. When I hit forgot password it wants to send an access code to an email I have NEVER seen before in my life. So I have come to the conclusion that someone hacked my email and now I can't log in on my computer.*I can still access said account on my phone because my phone is still logged in. However I would like to be able to long in on my laptop as well....I need to get that other email off and get my cellphone on as a recovery because I honestly never thought this would happen. *Every time I try to use the help thing online in sends me in a never ending loop of "give me your email....tell us what the issue is...hit forgot password.. let us send you this access code to this email you dont know how to get to*dont know what it is.....go to help section...give me your email...." and so repeats the process.

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Yahoo

Customer service issue
Reported by GetHuman-tabbysch
Jun 2nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 174 others
0 customers following this

Timeline

GetHuman-tabbysch started working on this issue
Jun 2nd, 2018 1:30am

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