****o, i've had this issue with my two Yahoo accounts for awhile. I would've been able...

GetHuman738907's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman738907 may need:
Email on Account, Username, Password, and Name of Account Holder
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Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman738907's own words:
****o, i've had this issue with my two Yahoo accounts for awhile. I would've been able to fix this myself but at the time my phone was getting worked on and in the end they couldn't bring it back on and that was only way to fix it. And now i have a new same phone and my two accounts are looped together using the account key feature and i can't get in one without it requiring me to go in the next email to retrieve the key and vice versa. Is there anyone Yahoo can help fix this. I don't care at this point if they have to have my info i'd rather save my main two emails.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Customer service issue
Reported by GetHuman738907
Jun 1st, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 165 others
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Timeline
GetHuman738907 started working on this issue
Jun 1st 4:11pm