I changed my phone number ***ociated with my email and now am unable to log in to my em...

GetHuman-girlmom's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
I changed my phone number ***ociated with my email and now am unable to log in to my email due to having a new phone number. How can I update my phone number and gain access to my email account?
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
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Yahoo

Customer service issue
Reported by GetHuman-girlmom
Jun 1st, 2018 - 2 mons ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 248 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-girlmom started working on this issue
Jun 1st 4:05pm
GetHuman-girlmom indicated the issue is not fixed yet.
Jun 2nd 6:23pm