Lost phone, have a new phone *. Cannot log in to my yahoo email because forgot my password

GetHuman-sergiov's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-sergiov's own words
The problem: Lost phone, have a new phone *. Cannot log in to my yahoo email because forgot my password
GetHuman-sergiov did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman-sergiov
May 31st, 2018 - 5 mons ago
I have an issue with Yahoo too
Fixed
Seen by 19 customers so far
Similar issue to 485 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-sergiov started working on this issue
May 31st 12:36pm
GetHuman-sergiov indicated the issue is not fixed yet.
May 31st 1:51pm
GetHuman-sergiov indicated the issue is not fixed yet.
Jun 3rd 5:50pm
GetHuman-sergiov indicated the issue is not fixed yet.
Jun 3rd 5:51pm