i cannot access my account its connected to an old phone number i do not have anymore n...

GetHuman732908's customer service issue with Yahoo from May 2018

17 views | 126 similar | 0 following
Help with my Yahoo issue
GetHuman732908's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman732908 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman732908 can let us know if they help or not.
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The issue in GetHuman732908's own words
Access email inbox. ... i cannot access my account its connected to an old phone number i do not have anymore nor remember the number an i just ordered tickets an cant get into my email i dont know why it changed from my password to this new way but i need help to get into my email the email is (*****@***.com) i will leave a freinds email that you can contact me through i wish you guys had a help number i can just call i am very unhappy ive had this email for close to ** years i dont use it much unless i need to but you guys have changed the log in method sence last time an now i cant get my tickets thank you for your time please help me as soon as possible ** Joe Brown
Resetting my password or providing access to account with proper identifying information.
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Yahoo

Yahoo email service
Customer service issue
Reported by GetHuman732908
May 30th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 126 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman732908 started working on this issue
May 30th, 2018 9:28pm
GetHuman732908 indicated the issue is not fixed yet.
May 31st, 2018 2:30pm
GetHuman732908 indicated the issue is not fixed yet.
May 31st, 2018 2:32pm
GetHuman732908 indicated the issue is not fixed yet.
May 31st, 2018 4:37pm

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