Stop this person or bot from accessing my account

GetHuman720937's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman720937's own words
Someone has been accessing my account for quite some time now. They gained access and they provide Yahoo with whatever they ask them for and they are back in. It does not matter how many times I delete that "verified" email address. ***M*****@***.com*Verified**The above mentioned email is the one being used to access my account. Please stop this. I don't know what else to try, other than just close my account. I have had this email account since the the ****'s.
GetHuman720937 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman720937
May 26th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 21 customers so far
Similar issue to 424 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman720937 started working on this issue
May 26th 4:28pm
GetHuman720937 indicated the issue is not fixed yet.
May 26th 5:29pm
GetHuman720937 indicated the issue is not fixed yet.
Jun 3rd 1:12am
GetHuman720937 indicated the issue is not fixed yet.
Jun 15th 4:27am
GetHuman720937 indicated the issue is not fixed yet.
Jun 24th 6:25pm
GetHuman720937 indicated the issue is not fixed yet.
Jun 24th 6:29pm
GetHuman720937 indicated the issue is not fixed yet.
Jun 24th 6:30pm
GetHuman720937 indicated the issue is not fixed yet.
Jul 5th 2:24am
GetHuman720937 indicated the issue is not fixed yet.
Jul 6th 5:34pm
GetHuman720937 indicated the issue is not fixed yet.
Jul 9th 7:28am
GetHuman720937 indicated the issue is not fixed yet.
Jul 18th 1:51am
GetHuman720937 indicated the issue is not fixed yet.
Aug 5th 5:50pm
GetHuman720937 indicated the issue is not fixed yet.
Sep 4th 8:55pm
GetHuman720937 indicated the issue is not fixed yet.
Oct 2nd 2:19am
GetHuman720937 indicated the issue is not fixed yet.
Oct 2nd 2:19am
GetHuman720937 indicated the issue is not fixed yet.
Oct 2nd 2:21am
GetHuman720937 indicated the issue is not fixed yet.
Oct 2nd 11:34am