Had to change my old Yahoo mail *****@***.com because it seemed to have been hacked and...

GetHuman-sbaidoo's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman-sbaidoo's own words
Had to change my old Yahoo mail *****@***.com because it seemed to have been hacked and I couldn't reply or send any message from it. I now use *****@***.com but I need to still maintain my old account because I have mail spanning the last ** years that I don't want to lose. Yahoo doesn't seem to be customer friendly with this matter as I can't find a solution from going to your helpdesk suggestions and no-one responds to my message to try to help me out except getting back to me with more emails suggesting I go to helpdesk. Is there anyone out there that can help? I wouldn't mind merging the two accounts. Thanks.
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Customer service issue
Reported by GetHuman-sbaidoo
May 26th, 2018 - 8 mons ago
I have an issue with Yahoo too
Seen by 3 customers so far
Similar issue to 273 others
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GetHuman-sbaidoo started working on this issue
May 26th, 2018 11:46am
GetHuman-sbaidoo indicated the issue is not fixed yet.
May 26th, 2018 11:46am