I cannot access my email account bajie**, I have my cell number to reset my password, h...

GetHuman-saintswi's customer service issue with Yahoo from May 2018

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GetHuman-saintswi's next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-saintswi will want to follow the link below to head to their help center. We will check on GetHuman-saintswi later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-saintswi may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-saintswi's own words
I cannot access my email account bajie**, I have my cell number to reset my password, however I change duty stations and now overseas. I had get a new phone number but I didn't update my information on Bajie** account so now cannot access it. How can I access my account if don't have access to my *** phone number? I have another account but have the contact email that I'm leave as an contact email as saintswiss.
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Yahoo

Customer service issue
Reported by GetHuman-saintswi
May 25th, 2018 - 6 mons ago
I have an issue with Yahoo too
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Timeline
GetHuman-saintswi started working on this issue
May 25th 11:53pm