Account was hacked, haven't been able to get any kind of useful help what so ever!

GetHuman719069's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman719069's own words
I am try to reset my password to the account ive had for more that ** yrs!! ... My password was changed and the only thing im being offered to prove im the the account owner is a code being sent to a phone number i havent had in over * yrs. Please I have very important stuff in that email, there has to be some way I can prove its my account.
My whole life is basically in this account including messages and pics from my baby brother that was hit by a car and died last yr.
Somehow have me prove in a different way I am the owner of this account, hints Facebook had me send in a uploaded picture of my drivers licence. There has to be somthing I can do.
I have been a custumer for more than ** yrs
I have done every single thing sugested just to be ran in circles
I have an issue with Yahoo too
How GetHuman719069 fixed the problem
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Yahoo account
Customer service issue
Reported by GetHuman719069
May 25th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 7 customers so far
Similar issue to 612 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman719069 started working on this issue
May 25th 8:38pm
GetHuman719069 indicated the issue is not fixed yet.
May 26th 12:26am
GetHuman719069 indicated the issue is not fixed yet.
May 26th 12:35am
GetHuman719069 indicated the issue is not fixed yet.
May 27th 12:11am
GetHuman719069 indicated the issue is not fixed yet.
May 27th 12:11am