I am trying to get into my childrens email account that I made for them so when they ge...

GetHuman-mrsbova's customer service issue with Yahoo from May 2018

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The issue in GetHuman-mrsbova's own words
I am trying to get into my childrens email account that I made for them so when they get older they'll be able to look back on these memories but it's not letting me open them up because the recovery number I had I no longer have the recovery number ***-***-**** I changed my number so how can I get into my kids account buy verify because that was the only way through the number*******@***.com******@***.com******@***.com
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Customer service issue
Reported by GetHuman-mrsbova
May 25th, 2018 - 8 mons ago
I have an issue with Yahoo too
Seen by 3 customers so far
Similar issue to 78 others
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Items needed
Email on Account
Name of Account Holder
GetHuman-mrsbova started working on this issue
May 25th, 2018 6:14pm
GetHuman-mrsbova indicated the issue is not fixed yet.
May 25th, 2018 9:16pm