I'm contacting you regarding an old account (for Mr. Rene Strickland) that he had some...

GetHuman-rarebrnt's customer service issue with Yahoo from May 2018

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The issue in GetHuman-rarebrnt's own words
I'm contacting you regarding an old account (for Mr. Rene Strickland) that he had some years back. Since then, he has changed his cell number and can no longer access this account. His new phone number is (***)***-****.*I recently purchased him a fire stick TV for his birthday, and in order to register the fire stick with Amazon for viewing and enjoying, you must have an email address.*Mr. Strickland doesn't use this yahoo account, or haven't used it for years due to him not a fan of the internet, so I wanted to help him in any way that I can. If it is possible, can you assist me in this matter?*His phone number has been provided just in case a text to his number or whatever you can do to help. My contact information is (***)***-**** and my email address is *****@***.com*Thanks in advance for your help, Terris.
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Customer service issue
Reported by GetHuman-rarebrnt
May 24th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 224 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-rarebrnt started working on this issue
May 24th 9:51am
GetHuman-rarebrnt indicated the issue is not fixed yet.
May 24th 9:53am
GetHuman-rarebrnt indicated the issue is not fixed yet.
May 24th 1:40pm