I recieved an e-mail from Microsoft One Drive that my account *****@***.com will be del...

GetHuman-dekeb's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman-dekeb's own words
I recieved an e-mail from Microsoft One Drive that my account *****@***.com will be deleted on ******** because it has not been used in two years? That is not true! It is used every day. That if I would like to keep my account to please visit OneDrive to reactivate. I went to OneDrive, & a password to Microsoft account was required. I don't have a password to a Microsoft account, went back to the email and saw this at bottom of page: "This email was sent from an unmonitored mailbox."?? Now I'm really confused, so couldn't sign into my yahoo account. Password incorrect? I created a new password , now it comes back under Rebecca Trueb not my husbands name Ed Trueb who has been the name on the account for years!! I am ** yrs. old dealing with my ** yr. old husband vascular dementia and I don't have time or enough computer savvy to deal with this. Any help* assistance greatly appreciated. Thank you. *Rebecca Trueb. *P.S. After an hour of not being able to get a yahoo phone contact only computer instructions that I can't navigate through for help, this finally was hopefully a way to communicate my angst. *RT.
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Customer service issue
Reported by GetHuman-dekeb
May 23rd, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 8 customers so far
Similar issue to 139 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-dekeb started working on this issue
May 23rd 11:01pm
GetHuman-dekeb indicated the issue is not fixed yet.
May 25th 2:01pm
GetHuman-dekeb indicated the issue is not fixed yet.
May 25th 2:01pm