Not fixed was no help

GetHuman712176's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman712176's own words
Reset my password ... Hello, I can’t remember my password for my email account because I never log out on my phone and now because of the update of the privacy policy I need to upgrade but my phone number is not the one I had when I set up the account. I no longer have the sim for that number so can’t get the activation numbers. Please help.
No human to talk to!! No help at all
Would like to have contact with a real person to help me
Been a loyal customer for years
Looked at everything no way forward just going round in circles
I have an issue with Yahoo too
How GetHuman712176 fixed the problem
We are waiting for GetHuman712176 to fix the problem and share the solution with the rest of us customers.
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Customer service issue
Reported by GetHuman712176
May 23rd, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 7 customers so far
Similar issue to 77 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman712176 started working on this issue
May 23rd 7:36pm
GetHuman712176 indicated the issue is not fixed yet.
May 23rd 9:20pm
GetHuman712176 indicated the issue is not fixed yet.
May 23rd 9:23pm
GetHuman712176 indicated the issue is not fixed yet.
May 23rd 9:24pm
GetHuman712176 indicated the issue is not fixed yet.
May 25th 7:50am
GetHuman712176 indicated the issue is not fixed yet.
May 27th 8:11am