We own a Yahoo account (*****@***.com) for an event that we bought a few years ago. My...

GetHuman-joshrei's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman-joshrei's own words
We own a Yahoo account (*****@***.com) for an event that we bought a few years ago. My company is now selling the event, but have found ourselves locked out of the account. Either someone hacked the account and set up *-step verification, or Yahoo's security is just kicking in and requiring a *-step verification to a number that no one at our company recognizes.**We'd like to speak to someone at Yahoo in order to prove that we own the account so that we can get it restored.
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Yahoo

Customer service issue
Reported by GetHuman-joshrei
May 22nd, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 8 customers so far
Similar issue to 333 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-joshrei started working on this issue
May 22nd 6:15pm
GetHuman-joshrei indicated the issue is not fixed yet.
May 22nd 8:26pm
GetHuman-joshrei shared this issue with followers on Twitter
May 22nd 8:29pm
GetHuman-joshrei indicated the issue is not fixed yet.
May 23rd 4:55pm
GetHuman-joshrei indicated the issue is not fixed yet.
May 23rd 7:26pm
GetHuman-joshrei indicated the issue is not fixed yet.
May 25th 7:45pm