I have been sent an email from yahoo saying that unless i agree to the new data protect...

GetHuman-gowrie's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-gowrie's own words
I have been sent an email from yahoo saying that unless i agree to the new data protection terms and conditions i will no longer receive emails on my yahoo account as from tommorow.I have forgotten my password and When i attempted to change my password via the forgotten password link i was asked to verify details re security and yahoo would either*send details to change password to a mobile number i no longer have access to*or*an email account that i no longer have*Can you plead help me to change my password so i can go into my account and accept the new terms and conditions and not have my account suspended.*Thanks you
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Yahoo

Customer service issue
Reported by GetHuman-gowrie
May 22nd, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 11 customers so far
Similar issue to 192 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-gowrie started working on this issue
May 22nd 2:55pm
GetHuman-gowrie indicated the issue is not fixed yet.
May 22nd 4:06pm
GetHuman-gowrie indicated the issue is not fixed yet.
May 26th 3:54pm