Didn't fix anything - got NO help from anyone

GetHuman-brodiwet's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-brodiwet's own words
I do not remember my password for my email account and when I click "I forgot my password" it sends me somewhere else and never takes me to a place to reset my password. Please send a direct link to reset my password for the account *****@***.com
A human could email me
Your customer service is non-existent. I will be leaving your service and finding someone else who can actually help when there are problems
I have an issue with Yahoo too
How GetHuman-brodiwet fixed the problem
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Yahoo

Customer service issue
Reported by GetHuman-brodiwet
May 21st, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 7 customers so far
Similar issue to 30 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-brodiwet started working on this issue
May 21st 11:41pm
GetHuman-brodiwet indicated the issue is not fixed yet.
May 22nd 12:47am
GetHuman-brodiwet indicated the issue is not fixed yet.
May 23rd 1:05am
GetHuman-brodiwet indicated the issue is not fixed yet.
May 25th 12:59am
GetHuman-brodiwet indicated the issue is not fixed yet.
May 25th 1:01am
GetHuman-brodiwet indicated the issue is not fixed yet.
May 25th 1:01am