I have not been able to use my email account for a long time, years, and I would like i...

GetHuman-joebrid's customer service issue with Yahoo from May 2018

2 views
 | 
179 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman-joebrid's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joebrid's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joebrid will want to follow the link below to head to their help center. We will check on GetHuman-joebrid later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-joebrid may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-joebrid's own words
I have not been able to use my email account for a long time, years, and I would like it fixed. After going through the sign in I'm asked for a phone number for security. The phone number shown is not mine or my husbands. It lists (***) *** **** which we do not have. We have gone through all previous numbers but none relate. My sign in name is R*****@***.com which I cannot access. Need to change my phone number for security authorization either by text or
GetHuman-joebrid did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-joebrid fixed the problem
We are waiting for GetHuman-joebrid to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-joebrid fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-joebrid
May 21st, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 179 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-joebrid started working on this issue
May 21st 4:17pm