I have not been able to use my email account for a long time, years, and I would like i...
GetHuman-joebrid's customer service issue with Yahoo from May 2018
Help with my Yahoo issue
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GetHuman-joebrid's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joebrid will want to follow the link below to head to their help center. We will check on GetHuman-joebrid later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-joebrid may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-joebrid's own words
I have not been able to use my email account for a long time, years, and I would like it fixed. After going through the sign in I'm asked for a phone number for security. The phone number shown is not mine or my husbands. It lists (***) *** **** which we do not have. We have gone through all previous numbers but none relate. My sign in name is R*****@***.com which I cannot access. Need to change my phone number for security authorization either by text or
GetHuman-joebrid did not yet indicate what Yahoo should do to make this right.
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