i have a problem logging in into my account. it says, sorry we dont recognize this emai...

GetHuman-alexmdtv's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-alexmdtv's own words
i have a problem logging in into my account. it says, sorry we dont recognize this email. i cant log in to any of my other social media with this email but i see someone using my facebook account and i cant log in. i think i got hacked, but i dont undersand why i cant access my email and it says that this email never existed or that it doesnt match with any email. the email is: *****@***.com . i really need help.
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Yahoo

Customer service issue
Reported by GetHuman-alexmdtv
May 19th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 182 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-alexmdtv started working on this issue
May 19th 8:45pm
GetHuman-alexmdtv indicated the issue is not fixed yet.
May 19th 10:20pm