I had an iPhone for * years and it started messing up but before I could change my numb...

GetHuman648628's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman648628's own words
I had an iPhone for * years and it started messing up but before I could change my number in my account my screen went black. Took it to get fixed and now I can’t get into my account because it sends the sms code to old number. I’ve had a new number for awhile and just didn’t think to change it at the time. This email has all my doctors info and I get my amazon and eBay emails to this account. I need to get back into it.
GetHuman648628 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman648628
May 19th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 6 customers so far
Similar issue to 450 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman648628 started working on this issue
May 19th 3:51pm
GetHuman648628 indicated the issue is not fixed yet.
May 23rd 12:30am