I am graduating this sunday and I need my old email account to recover the tickets. Th...

GetHuman698560's customer service issue with Yahoo from May 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman698560's own words
I am graduating this sunday and I need my old email account to recover the tickets. This is a very pressing matter as neither I nor my family will be able to attend the graduation if I am not able to access this email and get my tickets. I have tried countless different password options and have now been locked out of my account. I need this resolved ASAP and need you to help me recover the email password. The email is *****@***.com. Please contact me ASAP. I have tried going through your "help desk" which has done nothing but make the matter worse as I no longer have access to the recovery email account for the email. This is ridiculous that there is no customer care number, as you clearly don't care when customers have a true emergency. I need help and I have been trying to solve it on my own and I can't. And I am genuinely appalled that I can't reach an actual human to help me resolve this issue in an emergency.
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Yahoo

Customer service issue
Reported by GetHuman698560
May 19th, 2018 - 10 mons ago
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman698560 started working on this issue
May 19th, 2018 1:11am
GetHuman698560 confirmed the issue is fixed. Hooray!
May 20th, 2018 5:08am