I can not log into my account due to it prompting me for a access key. I dont have acce...

GetHuman745844's customer service issue with Yahoo from June 2018

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GetHuman745844's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman745844 will want to follow the link below to head to their help center. We will check on GetHuman745844 later to make sure it's all set or try to help escalate.
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman745844's own words:
I can not log into my account due to it prompting me for a access key. I dont have access to my old phone to receive the key to get into my account nor do I have a alternate email ***igned as well. So I'm literally locked out of my computer. I have business I need to attend to and not being able to get into my account is making me very angry can someone please help me.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Customer service issue
Reported by GetHuman745844
Jun 3rd, 2018 - 21d ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 99 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman745844 started working on this issue
Jun 3rd 8:00pm