I can not log into my account due to it prompting me for a access key. I dont have acce...

GetHuman745844's customer service issue with Yahoo from June 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman745844's own words
I can not log into my account due to it prompting me for a access key. I dont have access to my old phone to receive the key to get into my account nor do I have a alternate email assigned as well. So I'm literally locked out of my computer. I have business I need to attend to and not being able to get into my account is making me very angry can someone please help me.
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Yahoo

Customer service issue
Reported by GetHuman745844
Jun 3rd, 2018 - 5 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 99 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman745844 started working on this issue
Jun 3rd 8:00pm