Im using the yahoo mobile app on my tablet and trying to add an email account...

GetHuman-ravenchi's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ravenchi's own words
Im using the yahoo mobile app on my tablet and trying to add an email account (*****@***.com) but I cant gain access and login because its set up with an account key. The account key is linked to a cell phone number that I no longer use and the phone itself is broken. I dont have a recovery email address and I cant login to my email (*****@***.com) w*o first turning off the account key. I cant turn off the account key w*o logging in with it first. I dont have security ? Because that was saved on my currently broken cell phone but if you can pull them up i can asnwer them. I also have the current password and can verify who some of the emails are coming from.
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Yahoo

Customer service issue
Reported by GetHuman-ravenchi
May 7th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 361 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-ravenchi started working on this issue
May 7th, 2018 5:53pm
GetHuman-ravenchi confirmed the issue is fixed. Hooray!
May 7th, 2018 6:05pm
GetHuman-ravenchi indicated the issue is not fixed yet.
May 7th, 2018 8:31pm