Purchased a new phone yesterday **********. My yahoo account i am trying to get into i...
GetHuman642769's Account Access issue with Yahoo from April 2018
Help with my Yahoo issue
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Before contacting them, items GetHuman642769 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman642769's own words
Purchased a new phone yesterday **********. My yahoo account i am trying to get into is linked to my previous phone. I was trying to go into the account and update it. I cant access my account and i cant give a code to unlock it bc the phone that yahoo would contact, i no longer possess. i created a dummy email but i need to get into my original email account. it has legal documents and sensitive information in it that i need. can you help?
GetHuman642769 did not yet indicate what Yahoo should do to make this right.
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