When I tried to log on to my Yahoo account it asked to verify that it was me by complet...

GetHuman-yotherdo's Account Access issue with Yahoo from April 2018

6 views | 10000 similar | 0 following
Help with my Yahoo issue
GetHuman-yotherdo's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yotherdo will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-yotherdo can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-yotherdo's own words
When I tried to log on to my Yahoo account it asked to verify that it was me by completing an old phone number that I do not own anymore I reported this already once to a help representative and they sent me to another website that wanted $* good faith deposit from a credit card number that I don't have I need to get into my Yahoo account and check my email it's very important I don't know why I can't just give the representative the answer to the security questions and then let me in if this can't be resolved soon and effectively without having to give money to someone in good faith or otherwise I will discontinue use of Yahoo and relay my dissatisfaction to any friends family or colleagues that may be interested in trying Yahoo

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Account Access issue
Reported by GetHuman-yotherdo
Apr 30th, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman-yotherdo started working on this issue
Apr 30th, 2018 8:15am
GetHuman-yotherdo indicated the issue is not fixed yet.
Apr 30th, 2018 8:18am

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