When I tried to log on to my Yahoo account it asked to verify that it was me by complet...
GetHuman-yotherdo's Account Access issue with Yahoo from April 2018
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Help with my Yahoo issue
GetHuman-yotherdo's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yotherdo will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-yotherdo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-yotherdo's own words
When I tried to log on to my Yahoo account it asked to verify that it was me by completing an old phone number that I do not own anymore I reported this already once to a help representative and they sent me to another website that wanted $* good faith deposit from a credit card number that I don't have I need to get into my Yahoo account and check my email it's very important I don't know why I can't just give the representative the answer to the security questions and then let me in if this can't be resolved soon and effectively without having to give money to someone in good faith or otherwise I will discontinue use of Yahoo and relay my dissatisfaction to any friends family or colleagues that may be interested in trying Yahoo
GetHuman-yotherdo did not yet indicate what Yahoo should do to make this right.
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GetHuman-yotherdo indicated the issue is not fixed yet.
Apr 30th, 2018 8:18am
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