Tried to upgrade to Yahoo Email Pro to eliminate ads, they charged me but I still have ads

GetHuman637583's Technical Support issue with Yahoo from April 2018

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The issue and preferred resolution, in GetHuman637583's own words:
The problem I ran into: Tried to upgrade to Yahoo Email Pro to eliminate ads, they charged me but I still have ads
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Technical Support issue
Reported by GetHuman637583
Apr 28th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 33348 others
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Items needed
Email on Account
Username
Password
Name of Account Holder