Tried to upgrade to Yahoo Email Pro to eliminate ads, they charged me but I still have ads

GetHuman637583's Technical Support issue with Yahoo from April 2018

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The issue in GetHuman637583's own words
The problem: Tried to upgrade to Yahoo Email Pro to eliminate ads, they charged me but I still have ads
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Yahoo

Technical Support issue
Reported by GetHuman637583
Apr 28th, 2018 - 7 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 71474 others
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Items needed
Email on Account
Username
Password
Name of Account Holder