I want to go back to my usual email account. I clicked to see what the new email would...

GetHuman633367's Recover Account issue with Yahoo from April 2018

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The issue and preferred resolution, in GetHuman633367's own words:
I want to go back to my usual email account. I clicked to see what the new email would be like and a window said no more ads. Well on this new email site you have to pay to not have any ads. I want to go back to my old account. I was just inquiring and now I don't know how to undue it, HELP!!
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Recover Account issue
Reported by GetHuman633367
Apr 27th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman633367 started working on this issue
Apr 27th 2:26am