I forgot my password and need it reset. However, Yahoo keeps sending reset emails to m...

GetHuman-aimee_ra's customer service issue with Yahoo from April 2018

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Before contacting them, items GetHuman-aimee_ra may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-aimee_ra's next move: go to the Yahoo help center.
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The issue in GetHuman-aimee_ra's own words
I forgot my password and need it reset. However, Yahoo keeps sending reset emails to my alternative email, which keeps blocking those emails. So it's a catch-**. My Yahoo email is *****@***.com. My alternative email that is blocking Yahoo emails is *****@***.com. Please send password reset information to my wife's email below. I appreciate your help very much! *earl
GetHuman-aimee_ra did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-aimee_ra
Apr 26th, 2018 - 5 mons ago
I have an issue with Yahoo too
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Seen by 11 customers so far
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Timeline
GetHuman-aimee_ra started working on this issue
Apr 26th 10:18pm