We are not receiving the text to reset p***word can we somehow have a reset p***word se...

GetHuman632686's Account Access issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman632686 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman632686's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman632686 will want to follow the link below to head to their help center. We will check on GetHuman632686 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman632686's own words:
We are not receiving the text to reset p***word can we somehow have a reset p***word sent to the email cause we can still access the email on a phone but we need to log in on a new phone? *****@***.com
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Account Access issue
Reported by GetHuman632686
Apr 26th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 32436 others
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Timeline
GetHuman632686 started working on this issue
Apr 26th 10:02pm