My moms yahoo id - *****@***.com..she cant recover her password. When we try logging in...

GetHuman-meenaxi's customer service issue with Yahoo from April 2018

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Email on Account, Username, Password, and Name of Account Holder
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The issue in GetHuman-meenaxi's own words
My moms yahoo id - *****@***.com..she cant recover her password. When we try logging in ...in security check the phone number is not hers..like the last digits is not her number.. I dont understand whats wrong with her login details and phone number. Please help asap.
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Yahoo

Customer service issue
Reported by GetHuman-meenaxi
Apr 26th, 2018 - 5 mons ago
I have an issue with Yahoo too
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Seen by 18 customers so far
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GetHuman-meenaxi started working on this issue
Apr 26th 7:10pm