I cannot get into my account because I forgot my password and my recovery info is old

GetHuman-kerrydea's Update Account Information issue with Yahoo from April 2018

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The issue in GetHuman-kerrydea's own words
The problem: I cannot get into my account because I forgot my password and my recovery info is old
GetHuman-kerrydea did not yet indicate what Yahoo should do to make this right.
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Update Account Information issue
Reported by GetHuman-kerrydea
Apr 26th, 2018 - 5 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 10 customers so far
Similar issue to 52941 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-kerrydea started working on this issue
Apr 26th 6:04am
GetHuman-kerrydea indicated the issue is not fixed yet.
Apr 26th 7:04am
GetHuman-kerrydea indicated the issue is not fixed yet.
Apr 27th 7:17am
GetHuman-kerrydea indicated the issue is not fixed yet.
Apr 29th 12:10am
GetHuman-kerrydea indicated the issue is not fixed yet.
May 1st 1:23am
GetHuman-kerrydea indicated the issue is not fixed yet.
May 1st 1:24am
GetHuman-kerrydea indicated the issue is not fixed yet.
May 1st 11:56pm