I need to change my p***word. I don't have access to the secondary email it would send...

GetHuman628455's customer service issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman628455 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman628455's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman628455 will want to follow the link below to head to their help center. We will check on GetHuman628455 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman628455's own words:
I need to change my p***word. I don't have access to the secondary email it would send a reset p***word link to.
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
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Yahoo

Customer service issue
Reported by GetHuman628455
Apr 25th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 34717 others
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Timeline
GetHuman628455 started working on this issue
Apr 25th 5:54pm