Can not access my mail account. Forgot password. Phone number and back up email are not...

GetHuman628187's Technical Support issue with Yahoo from April 2018

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Help with my Yahoo issue
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Before contacting them, items GetHuman628187 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman628187's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman628187 will want to follow the link below to head to their help center. We will check on GetHuman628187 later to make sure it's all set or try to help escalate.
The issue in GetHuman628187's own words
The problem: Can not access my mail account. Forgot password. Phone number and back up email are not the same
GetHuman628187 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Technical Support issue
Reported by GetHuman628187
Apr 25th, 2018 - 5 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 52381 others
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Timeline
GetHuman628187 started working on this issue
Apr 25th 4:46pm