I got an email about me wanting to shut down my account? Is this email legitimate? I ne...

GetHuman627490's customer service issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman627490 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman627490's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman627490 will want to follow the link below to head to their help center. We will check on GetHuman627490 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman627490's own words:
I got an email about me wanting to shut down my account? Is this email legitimate? I never requested my account to be shut down.
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
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Yahoo

Customer service issue
Reported by GetHuman627490
Apr 25th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 34717 others
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Timeline
GetHuman627490 started working on this issue
Apr 25th 1:38pm