I can not open my email * can not sign in - sign in - I used account key, and my old ph...

GetHuman-megament's Recover Account issue with Yahoo from April 2018

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The issue in GetHuman-megament's own words
sign in ... I can not open my email * can not sign in
I used account key, and my old phone is broken so I could not open my email from that phone anymore. I tried to open the email from laptop but I can not do that since the key account is only available from my old (broken ) phone. The worst thing is because I did not use the recovery phone number which I put in that email, so I can not get verification code from sms ( I changed my phone number ). I do not know what to do .
turn off the key account and change password
I have an issue with Yahoo too
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Yahoo

yahoomail
Recover Account issue
Reported by GetHuman-megament
Apr 25th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 5 customers so far
Similar issue to 146916 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-megament started working on this issue
Apr 25th, 2018 5:09am
GetHuman-megament indicated the issue is not fixed yet.
Apr 25th, 2018 6:17am
GetHuman-megament indicated the issue is not fixed yet.
Apr 26th, 2018 6:10am
GetHuman-megament indicated the issue is not fixed yet.
Apr 28th, 2018 6:15am