When I enter my email and p***word I get a page wanting to verify my iden***y with a si...

GetHuman621984's Account Access issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman621984 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman621984's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman621984 will want to follow the link below to head to their help center. We will check on GetHuman621984 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman621984's own words:
Log in to my email account ... When I enter my email and p***word I get a page wanting to verify my iden***y with a six digit code
I do not have access to my email account or the email that Yahoo is sending the code to. I have never had that email address.
For you to unlock my email account
Help with my Yahoo issue
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Yahoo

Email app for Android and yahoo home page on web browser
Account Access issue
Reported by GetHuman621984
Apr 23rd, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 32721 others
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Timeline
GetHuman621984 started working on this issue
Apr 23rd 5:33pm