used a new phone to access my account - get into my account - i do not have the old pho...

GetHuman-wwwradi's Account Access issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-wwwradi may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-wwwradi's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wwwradi will want to follow the link below to head to their help center. We will check on GetHuman-wwwradi later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-wwwradi's own words:
get into my account ... used a new phone to access my account
i do not have the old phone and the instructions given to add my new number were not helpful
change my old number to the new one
Help with my Yahoo issue
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Account Access issue
Reported by GetHuman-wwwradi
Apr 21st, 2018 - 3 mons ago
I have an issue with Yahoo too
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Seen by 3 customers so far
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Timeline
GetHuman-wwwradi started working on this issue
Apr 21st 5:18pm