trying to sign in but can't answer the security question

GetHuman615117's Account Access issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman615117 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman615117's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman615117 will want to follow the link below to head to their help center. We will check on GetHuman615117 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman615117's own words:
trying to sign in but can't answer the security question
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
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Yahoo

Account Access issue
Reported by GetHuman615117
Apr 20th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 5 customers so far
Similar issue to 34815 others
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Timeline
GetHuman615117 started working on this issue
Apr 20th 5:47pm