I can't remember my p***word to my *****@***.com and I don't have either of the recover...

GetHuman744126's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman744126 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman744126's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744126 will want to follow the link below to head to their help center. We will check on GetHuman744126 later to make sure it's all set or try to help escalate.
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue and preferred resolution, in GetHuman744126's own words:
I can't remember my p***word to my *****@***.com and I don't have either of the recover emails any more could you send a link text to my phone ********** where I can create a new p***word for the account *****@***.com my name is Sherri ann Weeks birthday **********can you please help me with getting n new p***word for the account angellittleeyes where i can ***ets my yahoo email n yahoo messager
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Customer service issue
Reported by GetHuman744126
Jun 3rd, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 585 others
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Timeline
GetHuman744126 started working on this issue
Jun 3rd 1:30am