I couldn't log in my account though i still remember the password clearly . - yesterday...

GetHuman589844's Account Access issue with Yahoo from April 2018

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Help with my Yahoo issue
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GetHuman589844's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman589844 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman589844 can let us know if they help or not.
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Before contacting them, items GetHuman589844 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman589844's own words
yesterday i was trying to enter my original account "*****@***.com" after resetting my phone i couldn't log in . ... I couldn't log in my account though i still remember the password clearly .
I made a sub account "*****@***.com" with the same phone number "*** ***********" i used for the original account "*****@***.com" thus the verification code was sent to my number was only for the sub account. also i made the original account ** years ago so i don't remember my answers for the security questions.
i would be overjoyed if i can enter my original account again ... it has everything. please can you make my phone number"*** ***********" reattached to my original account ? i can be connected also by my google account "*****@***.com"or my sub account "*****@***.com"
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Yahoo

my original account "*****@***.com"
Account Access issue
Reported by GetHuman589844
Apr 12th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 12319 others
0 customers following this

Timeline

GetHuman589844 started working on this issue
Apr 12th, 2018 9:19am

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