but no register account key was generated in the mobile app - enter my yahoo account,it...

GetHuman610500's Account Access issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman610500 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman610500's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman610500 will want to follow the link below to head to their help center. We will check on GetHuman610500 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman610500's own words:
enter my yahoo account,it prompted me with a account key from registered mobile ... but no register account key was generated in the mobile app
the alternate mail address which i gave was not accessible at the time
so i checked for alternated way it promts via the mobile otp, but when we select that the uh oh error message comes.Hence need an alternate way to access the mail
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Account Access issue
Reported by GetHuman610500
Apr 19th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
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GetHuman610500 started working on this issue
Apr 19th 3:56am