I bought a pair of the Sonnie Wedges yesterday. I wore them to work today and the soles...

GetHuman-agutstei's customer service issue with Xoxo.com from July 2018

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The issue in GetHuman-agutstei's own words
I bought a pair of the Sonnie Wedges yesterday. I wore them to work today and the soles are falling apart*peeling off. The shoes were final sale so the store won't take them back. I'm happy to send pictures of the shoes and my receipt for a full refund.
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Xoxo.com

Customer service issue
Reported by GetHuman-agutstei
Jul 17th, 2018 - a yr ago
I have an issue with Xoxo.com too
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Seen by 3 customers so far
Similar issue to 18 others
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Timeline
GetHuman-agutstei started working on this issue
Jul 17th, 2018 1:27am
GetHuman-agutstei indicated the issue is not fixed yet.
Jul 17th, 2018 2:30am