I purchased a blazer upc item************* size medium a couple of months ago. I washe...

GetHuman859010's customer service issue with Xoxo.com from July 2018

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The issue in GetHuman859010's own words
I purchased a blazer upc item************* size medium a couple of months ago. I washed and dryed the item in cold water low heat in dryer and the sleeves have shrunk and seams look awful where item is sewn together. Terrible XOXO quality. This item cost $**.**. I always purchase your clothes but this is unacceptable. I would like a replacement item or refund. Macy's no longer sells this item. Thank you.
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Xoxo.com

Customer service issue
Reported by GetHuman859010
Jul 7th, 2018 - a yr ago
I have an issue with Xoxo.com too
Fixed
Seen by 3 customers so far
Similar issue to 16 others
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Items needed
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Timeline
GetHuman859010 started working on this issue
Jul 7th, 2018 9:36pm
GetHuman859010 indicated the issue is not fixed yet.
Jul 8th, 2018 10:56pm
GetHuman859010 indicated the issue is not fixed yet.
Jul 8th, 2018 10:56pm