Please send replacement

GetHuman-wmtmn's customer service issue with Xoxo.com from May 2018

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The issue in GetHuman-wmtmn's own words
It's not sealing ... I have used XOXO canisters forever and my *.* quart lid doesn't work any more, can you send me a replacement free of charge? This has never happened before. My name is Martha Johnson, ***** Biscay Street, Lancaster, CA *****.**If you could please replace it, I would appreciate it.**Thanks,*Martha Johnson*(***) ***-****
I love my canister
I need a new lid
For ** or more years
Yes, it will not seal
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Xoxo.com

*.*qt canister lid
Customer service issue
Reported by GetHuman-wmtmn
May 31st, 2018 - a yr ago
I have an issue with Xoxo.com too
Fixed
Seen by 19 customers so far
Similar issue to 267 others
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Timeline
GetHuman-wmtmn started working on this issue
May 31st, 2018 5:48pm
GetHuman-wmtmn indicated the issue is not fixed yet.
May 31st, 2018 10:57pm
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May 31st, 2018 11:04pm
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May 31st, 2018 11:05pm
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Jun 1st, 2018 10:53pm
GetHuman-wmtmn indicated the issue is not fixed yet.
Jun 1st, 2018 10:53pm
GetHuman-wmtmn indicated the issue is not fixed yet.
Jun 1st, 2018 11:05pm
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Jun 4th, 2018 1:01am
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Jun 4th, 2018 1:01am
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Jun 4th, 2018 1:01am
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Jun 4th, 2018 1:04am
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Jun 4th, 2018 1:06am
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Jun 10th, 2018 6:41pm
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Jun 22nd, 2018 12:02am
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Jun 22nd, 2018 12:07am
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Jun 22nd, 2018 12:08am
GetHuman-wmtmn indicated the issue is not fixed yet.
Jun 22nd, 2018 12:10am