Bonjour,*Je vous ai d*j* contact* par mail, mais vous me donnez toujours la m*me proc*d...

GetHuman-isaperbr's customer service issue with Xiaomi from March 2021

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The issue in GetHuman-isaperbr's own words
Bonjour,*Je vous ai d*j* contact* par mail, mais vous me donnez toujours la m*me proc*dure qui ne fonctionne pas pour moi.*A la suite d'une mise * jour mon MI NOTE ** s'est retrouv* bloqu*. J'ai voulu faire un reboot : touche son * on*off.*Le soucis, est que le mot de passe n'est pas reconnu : l'ai v*rifi* sur le site, tout est OK.*J'ai *galement fait un changement de mot de passe au cas o*, j'ai donc re*u un code puis modifi* mon mot de passe, mais d*s que je le note sur le t*l*phone appara*t le message suivant : *COULDN'T VERIFY MI ACCOUNT ID. CAN'T CONNECT TO NETWORK. *Merci de m'aider en *vitant de m'envoyer encore la m*me proc*dure. Je suis en t*l*travail *a m'handicape donc terriblement !**Cordialement,**Isabelle PERRICHOT

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Xiaomi

Customer service issue
Reported by GetHuman-isaperbr
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 297 others
0 customers following this

Timeline

GetHuman-isaperbr started working on this issue
Mar 24th 11:01am