We recently received a copier from another Job Corps, and the copier that was delivered...

GetHuman5873945's customer service issue with Xerox from March 2021

Help with my Xerox issue
The issue in GetHuman5873945's own words
We recently received a copier from another Job Corps, and the copier that was delivered is not working (AE*******). The delivery person left the machine with us, but also allowed us to keep the machine that is expired from AG-**A*-B-**-*****AG-**A*-K-**-**** Schenck Job Corps (AE*******N), until that machine could be worked on.*We need to schedule for someone to come and work on the copier that was delivered. Once it is operational, we will need to schedule for the expired contract copier to be picked up.

GetHuman5873945 did not yet indicate what Xerox should do to make this right.

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Xerox

Customer service issue
Reported by GetHuman5873945
Mar 22nd, 2021 - 2 months ago
Fixed
Seen by 11 customers so far
Similar issue to 93 others
0 customers following this
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Timeline

GetHuman5873945 started working on this issue
Mar 22nd 3:55pm
GetHuman5873945 indicated the issue is not fixed yet.
Mar 22nd 8:13pm
GetHuman5873945 confirmed the issue is fixed. Hooray!
Mar 22nd 8:13pm

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