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Account holder name, Account number, and Billing address
The issue in GetHuman-bittnerj's own words
I paid my bill yesterday and was told to give them a confirmation number so my service wouldn't be shut off. I was discounted before I was able to give that number. My payment went thru on my credit card at the bank. Is there a way I can be sure my service isn't shut off this weekend. I can not get thru on the phone. They are closed. When I do the automated line it doesn't recognize my account number.
GetHuman-bittnerj did not yet indicate what Xcel Energy should do to make this right.
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