I have a past due bill and cannot get a bill amount. The payment system requires me to...

GetHuman1588486's customer service issue with Xcel Energy from November 2018

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The issue in GetHuman1588486's own words
I have a past due bill and cannot get a bill amount. The payment system requires me to enter an amount, but NOTHING will tell me how much I owe.
GetHuman1588486 did not yet indicate what Xcel Energy should do to make this right.
I have an issue with Xcel Energy too
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Xcel Energy

Customer service issue
Reported by GetHuman1588486
Nov 19th, 2018 - 24d ago
I have an issue with Xcel Energy too
Not resolved
Seen by 2 customers so far
Similar issue to 155 others
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Timeline
GetHuman1588486 started working on this issue
Nov 19th 5:48pm