Once again i couldn't sign in - Sign into my account to pay my bill - Your site ****s a...

GetHuman614896's customer service issue with Xcel Energy from April 2018

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Help with my Xcel Energy issue
Before contacting them, items GetHuman614896 may need:
Account holder name, Account number, and Billing address
GetHuman614896's next move: have a Xcel Energy rep call.
Always use the GetHuman Phone tocall Xcel Energy. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman614896's own words:
Sign into my account to pay my bill ... Once again i couldn't sign in
Your site ****s and makes getting a hold of anyone extremely difficult and wastes more of my time
Calling me back, changing my sign in info and taking my payment
Help with my Xcel Energy issue
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Xcel Energy

Online bill pay
Customer service issue
Reported by GetHuman614896
Apr 20th, 2018 - 3 mons ago
I have an issue with Xcel Energy too
Not resolved
Seen by 2 customers so far
Similar issue to 80 others
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Timeline
GetHuman614896 started working on this issue
Apr 20th 4:49pm